Art By Jeff Co.
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 Frequent Inquiries

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Creative Process & Materials

What materials do you use?

I use Premiere Cotton Stretched canvases for my original paintings. I use high quality acrylic paints. For prints, I use high quality artist paper or high quality canvas if it is a stretched canvas print.

Do prints come framed?

My paper prints and stretched canvas prints come unframed. For framed prints, check out my shops at iCanvas and FineArtAmerica!

Do your paintings come ready to hang on my wall?

For some paintings I include hanging materials on the back. You are responsible for hanging the painting in a secure location, the hanging materials, and for maintaining the quality of the hanging materials. I am not responsible for damage to the painting, hanging materials, surroundings or people if the painting falls or the hanging materials or canvas fails.

If I buy a frame on my own, where do you recommend I look?

Check out http://pictureframes.com for amazing frames!

Shipping and Delivery

When will my order ship?

In-stock items will ship within a few days of the order being placed. For prints that are out of stock, allow two weeks for the prints to be made.

I made an error typing in my address. Can you correct that for me?

If you notice any error with your address, let us know right away! If your order gets returned to us because of an error typing in your address, you will be responsible for paying for the re-shipment of the order.

I need my painting ASAP - can it be rushed?

We do not offer rush-shipping. In-stock items typically ship within a couple days. Allow up to 5-10 days for your art to arrive.

How will you ship my painting?

Your original painting will come shipped in a cardboard box surrounded by plush foam.

How will you ship my print?

Paper prints come shipped in a white cardboard envelope. Canvas prints come shipped in a card box with foam filling.

Prints and Originals

What does “giclee” mean?

“Giclee” is a lovely word of French origin. It refers to the process of using an ink-jet printer to produce super high-quality art prints.

How do I buy your prints in large quantities?

Message me in the Contact section, and we will get your print needs taken care of. I’ll send you an invoice once you let me know how many prints you would like to purchase. Once the invoice is paid I will put in the order with the print shop. It might take up to two weeks for the print shop to get the prints made for you. Once the prints are made, I will ship them to you. They will arrive in 5 to 10 business days (unless it is an international order).

Will you sign my print?

Yes, I sign all prints!